1. Overview
This Privacy Policy describes how United States Patriot Coins ("US Patriot Coins," "we," "us," or "our") collects, uses, shares, and protects information when you visit uspatriotcoins.com (the "Site"), request a quote, place an order, or otherwise interact with us. By using the Site, you agree to the practices described here. Please also review our Terms & Conditions.
2. Information We Collect
Information you provide
When you request a quote, contact us, or place an order, we collect the information you submit, which may include your name, email address, phone number, organization or unit name, shipping and billing address, your artwork or design details, and the contents of your messages. Payment is handled by our payment providers; we do not store full payment card numbers on our systems.
Information collected automatically
When you visit the Site, we and our service providers automatically collect certain technical information, such as your IP address, browser and device type, pages viewed, referring pages, and the dates and times of your visits. We collect this through cookies and similar technologies described in Section 4.
3. How We Use Your Information
- To prepare quotes, create design proofs, and fulfill and ship your orders.
- To communicate with you about your quote, order, proofs, and customer support requests.
- To send order-related notices such as cart reminders and shipping confirmations.
- To operate, secure, maintain, and improve the Site and our products and services.
- To measure and improve our marketing and advertising, including conversion tracking.
- To detect and prevent fraud, abuse, and security incidents, and to enforce our Terms.
- To comply with legal obligations and respond to lawful requests.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to make the Site work, remember your cart, understand how the Site is used, and measure advertising performance. This includes analytics and conversion tools such as the Meta (Facebook) Pixel, which may share limited event information with Meta to help us measure and improve our ads. You can control cookies through your browser settings. Disabling some cookies may affect how the Site functions, for example cart persistence.
5. How We Share Information
We do not sell your personal information. We share information only as needed to run our business and as described below:
- Service providers. We share information with vendors who perform services on our behalf, such as website hosting, email delivery, customer relationship management, analytics, advertising measurement, payment processing, and order fulfillment, including manufacturing partners who produce your custom items. These providers are permitted to use the information only to perform services for us.
- Legal and safety. We may disclose information if required by law or legal process, or to protect the rights, property, or safety of US Patriot Coins, our customers, or others.
- Business transfers. If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
6. Data Security
We maintain reasonable physical, electronic, and administrative safeguards designed to protect your information against unauthorized access, loss, and misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Data Retention
We keep personal information for as long as needed to provide our services, fulfill the purposes described in this policy, maintain business and order records, and comply with our legal obligations. When information is no longer needed, we take steps to delete or anonymize it.
8. Your Privacy Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. To exercise a right or ask a question, contact us at sales@uspatriotcoins.com. We will verify your request and respond as required by applicable law. We will not discriminate against you for exercising your rights.
Marketing communications
You can opt out of marketing emails at any time by using the unsubscribe link in those messages or by contacting us. We may still send you transactional messages about your quotes and orders.
Do Not Track
Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.
9. Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
10. Third-Party Links
The Site may link to third-party websites and services that we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page, and your continued use of the Site after an update means you accept the revised policy.
12. Contact Us
For privacy questions or requests, contact us at sales@uspatriotcoins.com or (888) 266-1256, Monday through Friday, 8am to 6pm EST.